Frequently asked questions
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| Frequently asked questions |
What do guests who have already stayed there think of Squirrel & Vine?
Read guest comments here
Can I pay on-line using my credit or debit card?
Yes. To make an online reservation, follow this link to our reservations page
If you contact us with an enquiry in stead of making an online reservation, you will still be able to pay by credit or debit card
Mastercard, Visa, American Express & Diner's Club are accepted
What are the check-in and check-out times?
Check-in from 14h00 (let us know if you would like to drop off your luggage earlier) & check-out by 10h30 on the day of departure.
Where are the keys collected from, and between what hours can they be collected?
The keys are usually kept at third party premises where they are available 24 hours a day - guests may therefore check in at any hour
Is the apartment suitable for 3 adults?
Only if you find the bedding configuration acceptable: one extra-length queen size bed in the bedroom & one single bed size mattress on a
custom-made couch in the lounge. The sleeper couch has a flat mattress and is not the fold-out type that can sometimes be uncomfortable
Is it possible to accommodate a party of more than 3 persons?
Unfortunately not. Not only does the bedding configuration not allow for it, but municipal and property restrictions also prohibit us from housing more
than 3 persons
Is there a required minimum number of nights?
No. We consider all enquiries, including those for only one night, according to availability
Do you have another unit available?
Unfortunately we presently have only one unit
Why is it important to let you know the exact number of guests?
Although rates are charged for the apartment as a whole, we still need to know the number of guests in order to ensure that we prepare the
apartment correctly
What has changed since my last visit?
September 2005: Remote controlled air-conditioning installed throughout the apartment
June 2006: Bathroom enlarged and renovated
December 2006: Washing machine installed
March 2007: Satellite TV service permanently available
May 2008: DVD player installed
October 2009: Satellite TV service upgraded to full DSTV bouquet
December 2010: Camping cot & bedding available for baby (please let us know if you would like to make use thereof)
Read guest comments here
Can I pay on-line using my credit or debit card?
Yes. To make an online reservation, follow this link to our reservations page
If you contact us with an enquiry in stead of making an online reservation, you will still be able to pay by credit or debit card
Mastercard, Visa, American Express & Diner's Club are accepted
What are the check-in and check-out times?
Check-in from 14h00 (let us know if you would like to drop off your luggage earlier) & check-out by 10h30 on the day of departure.
Where are the keys collected from, and between what hours can they be collected?
The keys are usually kept at third party premises where they are available 24 hours a day - guests may therefore check in at any hour
Is the apartment suitable for 3 adults?
Only if you find the bedding configuration acceptable: one extra-length queen size bed in the bedroom & one single bed size mattress on a
custom-made couch in the lounge. The sleeper couch has a flat mattress and is not the fold-out type that can sometimes be uncomfortable
Is it possible to accommodate a party of more than 3 persons?
Unfortunately not. Not only does the bedding configuration not allow for it, but municipal and property restrictions also prohibit us from housing more
than 3 persons
Is there a required minimum number of nights?
No. We consider all enquiries, including those for only one night, according to availability
Do you have another unit available?
Unfortunately we presently have only one unit
Why is it important to let you know the exact number of guests?
Although rates are charged for the apartment as a whole, we still need to know the number of guests in order to ensure that we prepare the
apartment correctly
What has changed since my last visit?
September 2005: Remote controlled air-conditioning installed throughout the apartment
June 2006: Bathroom enlarged and renovated
December 2006: Washing machine installed
March 2007: Satellite TV service permanently available
May 2008: DVD player installed
October 2009: Satellite TV service upgraded to full DSTV bouquet
December 2010: Camping cot & bedding available for baby (please let us know if you would like to make use thereof)
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