Can I pay on-line using my credit or debit card? Yes. To make an online reservation, follow this link to the reservations page If you contact us with an enquiry in stead of making an online reservation, you will still be able to pay by credit or debit card Mastercard and Visa are accepted
What are the check-in and check-out times? Check-in not before 14h00 on the day of arrival and check-out by 10h30 on the day of departure. Please ensure that these times suit you before making a reservation - due to high occupancy our times are unfortunately not flexible. Be assured that there are plenty of excellent restaurants, shops, coffee shops and museums in Stellenbosch - within very close proximity of the apartment - where you will enjoy passing time if necessary. If you need to check in before 14h00 or depart after 10h30 Squirrel & Vine is not a viable option. Late arrival, even after hours, is no problem.
Between what hours can the keys be collected? Keys are available 24 hours a day - guests may therefore check in at any time after 14h00 on the day of arrival. Unfortunately arrival before 14h00 is not possible.
Is the apartment suitable for 3 adults? Only if you find the bedding configuration acceptable: one extra-length queen size bed in the bedroom & one single bed size mattress on a custom-made couch in the lounge. The sleeper couch has a flat mattress and is not the fold-out type that can sometimes be uncomfortable
Is it possible to accommodate more than 3 persons? Unfortunately not. Not only does the bedding configuration not allow for it, but municipal and property restrictions also prohibit us from housing more than 3 persons
Is there a minimum number of nights? Usually not. We consider all enquiries, including those for only one night, according to availability. However, in summer we sometimes do not accept advance bookings for only one weekend night, unless the other nights have already been taken as part of a longer booking. Please enquire.
Why is it important to let you know the exact number of guests? Although rates are charged for the apartment as a whole, we need to know the number of guests in order to ensure that we prepare the apartment correctly.
What do I need to bring along? The following is supplied - not necessary to bring along: hangers, towels, hangers, hair dryer, soap, shampoo, body lotion, bath foam, toilet paper, dish washing liquid, dish washing cloths, ice, wine bar, one umbrella, baby cot (please let us know in advance if you will need it), as well as starter quantities of coffee, tea, sugar and sweetener. A 24 hour convenience store is located in Dorp Street a few meters from the apartment. The Stellenbosch Checkers centre (with a large supermarket open during business hours) is also within walking distance of the flat, in Dorp Street.
I am reluctant to book self-catering accommodation online - how do I know this accommodation is real? If you have any doubts, please contact the Stellenbosch Tourism and Information Bureau (you can also visit their offices in Market Street in central Stellenbosch) or the Tourism Grading Council of South Africa (TGCSA). In general, fraudulent websites will be new, so you may wish to use an online tool (such as Wayback) to check the age of a site. Such a tool will indicate that this website was established in 2005
What has changed since my last visit? September 2005: Remote controlled air-conditioning installed throughout the apartment June 2006: Bathroom enlarged and renovated December 2006: Washing machine installed March 2007: Satellite TV service permanently available May 2008: DVD player installed October 2009: Satellite TV service upgraded to full DSTV bouquet December 2010: Camping cot & bedding available for baby (please let us know if you would like to make use thereof) March 2011: Honesty wine bar & complimentary bottle of wine December 2011: LED television May 2013: Laminated glass windows to regulate sound and temperature November 2013: Extra-length king size bed (previously extra-length queen size bed) July 2014: New floors March 2015: High definition channels can be viewed on satellite bouquet April 2015: 50% deposit increased to 100% deposit payable at the time of reservation. We hope it simplifies the reservation process.